ZTE has launched its ZSmart iCS (intelligent charging system) as a part of its ZSmart BSS/OSS Suite.
The ZSmart iCS converges billing systems and customer care platforms to provide a unified management platform with comprehensive analysis tools to enable operators to improve the customer experience, increase enterprise revenues and reduce total cost of ownership as well as the time to market.
The system helps operators in unifying their marketing, sales, service and billing capabilities across multiple platforms, and to implement improvements across all relevant channels and departments, avoiding the creation of information silos.
Currently, over 70 international operators are deploying ZTE?s ZSmart OSS/BSS solutions. ZTE?s client base includes operators such as France Telecom, Telenor, Vodafone, Etislat Telecom and Telcel.
