After the successful completion of the Phase 1 execution of National Informatics Centre (NIC) e-office for 50,000 users in 58 units, Indian Railways has signed MoU with RailTel for the phase 2 of the project.
Under phase 2, RailTel will register 39,000 users over 34 railway divisions in NIC e-office platform by June 30, 2020. The phase 1 of NIC e-office execution started with a mandate to complete the work by March 2020. RailTel completed the work way ahead of time and has successfully created over 50,000 users in 58 units of IR and trained the executive to handle the platform in a span of mere 6 months’ time.
NIC e-Office is a cloud enabled software developed by NIC that is being deployed/hosted from RailTel Tier III certified data centres at Secundrabad and Gurgaon .It is based on Central Secretariat Manual of e-Office Procedure (CSMeOP). Currently four modules (file management system (eFile), knowledge management system (KMS) collaboration & messaging services (CAMS) & personnel information management system (PIMS) are the part of the e-office system being implemented
The biggest challenge in this project is to train and condition the railway employees to use e-office platform rather than manual filing system. RailTel has taken care of the aspect by training and handholding the users so that they can be fluent with the system and are able to adapt to it seamlessly. E-office brings in absolute transparency as anything once written on the file cannot be changed or undone. Quick disposal of files and systematic, timely monitoring of pending files are the other immediate advantage of NIC e-office.
With above advantages, Indian railways will be changing the work culture for providing better services to public. E-Office fosters paper-less culture which will not only save operational cost but also reduce the carbon foot print which is one of the most urgent needs of world and directly impacting every citizen of the country.