Telecommunications Consultants India Limited (TCIL) has signed a memorandum of understanding (MoU) with Punjab National Bank (PNB) to strengthen PNB’s IT infrastructure and fast-track its technology transformation journey, enabling faster, more reliable, and customer-centric digital services.

Under the MoU, TCIL will provide specialised expertise in IT consultancy, project management, and turnkey execution of complex technology initiatives. The collaboration aims to deliver robust, secure, and regulatory-compliant solutions that will reinforce PNB’s digital backbone, improve operational resilience, and support innovation in customer services.

Key areas of support include request for proposal (RFP) lifecycle management, system integration, IT infrastructure rollout, and regulatory-compliant technology deployment. Depending on requirements, TCIL will serve as project management consultant (PMC) or project implementing agency (PIA), ensuring solutions aligned with PNB’s technology roadmap and customer priorities.

Commenting on the collaboration, chairman and managing director (CMD), TCIL, said, “This partnership with PNB underscores TCIL’s role as a trusted technology partner to leading institutions. By combining our expertise in IT consultancy, procurement, and turnkey execution, we will help PNB advance its IT foundation and deliver greater value to its customers.”

Meanwhile, general manager (GM), PNB, said, “This strategic partnership with TCIL represents a significant milestone in PNB’s IT transformation journey. Leveraging TCIL’s proven expertise in IT consultancy and project management, we are positioned to accelerate our technology modernisation and deliver innovative IT solutions that meet the evolving needs of our customers across India. This collaboration will enable us to build a more resilient, secure, and customer-centric banking ecosystem.”

This collaboration is expected to enable PNB to adopt new technologies at speed, ensure secure and compliant operations, and offer customers quicker, more reliable, and digitally enabled banking experiences.