Vodafone Idea offers customer service on Whatsapp through virtual agent VIC

Vodafone Idea has launched VIC, a revolutionary AI-powered digital customer service and support virtual assistant, for its customers. It is now live on the websites, My Vodafone, My Idea Apps and WhatsApp. The service has been developed by ORISERVE, a start-up in stealth mode. VIC enables Vodafone and Idea customers to get instant response on … Continue reading Vodafone Idea offers customer service on Whatsapp through virtual agent VIC