Tech Mahindra has signed a multi-year strategic collaboration agreement (SCA) with Amazon Web Services (AWS) to develop an Autonomous Networks Operations Platform (ANOP) designed for communication service providers (CSPs) and enterprise customers.
This platform by Tech Mahindra is built on artificial intelligence (AI), machine learning (ML), and generative AI (GenAI) services powered by AWS, enabling customers to transition their network operations from an on-premises infrastructure to a real-time proactive and preventive model operating on a hybrid cloud.
The collaboration combines Tech Mahindra’s GenAI capabilities and telecom networks expertise with Amazon SageMaker, a service for building, training, and deploying ML models for any industry use case with fully managed infrastructure, tools, and workflows.
The ANOP platform empowers CSPs to enhance network operations centre (NOC) productivity for teams managing physical and cloud infrastructure by more than 50 per cent. It reduces field visits by over 15 per cent and shortens mean time to repair (MTTR) for network and service incidents by more than 30 per cent. The platform accelerates the implementation of network and service configurations, achieving improvements of over 30 per cent in speed and efficiency. Additionally, the collaboration includes Amazon Bedrock, a fully managed service providing high-performing foundation models (FMs) from leading AI enterprises via a single application performance interface (API). It offers essential capabilities for building GenAI applications with security, privacy, and responsible AI practices.
Further, Tech Mahindra is testing and validating open radio access network (O-RAN) functions on Amazon’s EKS Anywhere (EKS-A) platform. The joint testing and validation of the platform for distributed unit and central unit network functions will accelerate the cloudification of RAN at the edge, thereby leveraging the power of both organisations for wider industry benefits.
