Tata Sons is going to revive its telecom entity Tata Teleservices, which will cater to small and medium enterprises (SMEs) under the name Tata Tele Business Services (TTBS).
TTBS will support Tata Electronics, which was created to tap the SME segment, and its SuperApp digital platform, which will bring its various consumer services together.
Additionally, the revamped company will be offering services including call monitoring, intelligent call routing, and an option for a dashboard to check the number of inbound and outbound calls. The service can be used for banking, insurance, manufacturing, ecommerce, healthcare, fintech and SMEs, which deal with customers in large numbers.
