As per Common Service Centre (CSC) e-Governance Services India Limited, tele-law facility will be rolled out across all CSCs, covering more than half of rural India during the next financial year.

Recently, the service has been rolled out across around 30,000 CSCs in 117 districts citing the demand for legal advice in Jammu & Kashmir (J&K) and North-eastern states.

Further, the government plans to gradually expand the service will across all CSCs in India. The service was rolled out through CSCs providing online government services in rural areas, across 1,800 panchayats in Bihar, Uttar Pradesh, North-eastern states and J&K.

Till August 2019, over 39,000 cases were being registered for tele-law in seven North-eastern states. Out of these, advice was provided in 37,588 cases. Assam made the most use of the tele-law service followed by Meghalaya, Tripura, Nagaland and Arunachal Pradesh.

On the other hand, 30,169 cases were registered in J&K with the service till August 2019 and advice provided on 20,949 cases.

In other states, around 18,372 cases were registered and advice was given on 17,406 cases. Majority of cases were registered in Uttar Pradesh followed by Bihar, Jharkahand, Haryana, Madhya Pradesh and Rajasthan.

The service is free for people belonging to Scheduled Castes, Scheduled Tribes, Other Backward Classes and those below the poverty line, while the general category is charged Rs 30 by the CSC.