India hosted a virtual capacity building session on digital transformation in Brazil, Russia, India, China, and South Africa (BRICS), organised by the Department of Telecommunications (DoT) through the National Communications Academy – Technology (NCA-T).
Four key themes were discussed during the session. The first pertained to empowering mobile users- India showcased its flagship Sanchar Saathi initiative aimed at protecting mobile users from fraud, enhancing transparency, and ensuring equitable access to mobile services. The session underscored the importance of citizen-centric regulatory frameworks that foster trust and inclusivity in digital communications. The second focused on cyber resilience for the 21st century- India and Brazil discussed their national approaches to cyber resilience. The discussion emphasised preparedness, rapid response, and cross-border cooperation to counter cyber threats. Another key theme was foundation of digital public infrastructure (DPI). India cited AADHAAR as a foundational DPI that has revolutionised public service delivery through identity-based digital inclusion. China also shared insights on its digital infrastructure journey. DPI was also seen as a transformative tool for governance efficiency and service outreach. Lastly, the discussion revolved around how digital twins are revolutionising public infrastructure. India introduced its ambitious Sangam Digital Twin initiative, aimed at using artificial intelligence (AI)-native, federated platforms to enable scenario-based infrastructure planning and real-time governance solutions. China also shared its experiences with digital twin technology. The discussion showcased the use of predictive simulations and data-driven governance as game-changers for public infrastructure management.
The outcomes are expected to bolster strategic alliances and foster resilient, inclusive, and future-ready digital societies across BRICS.