As per WhatsApp’s India monthly report under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2022, WhatsApp messenger banned 1.6 million Indian accounts in April 2022. The accounts were banned on the basis of complaints received from users through its grievances division and the company’s own mechanism to prevent and detect law violators.

The company banned 122 accounts based on user complaints and barred 1.66 million accounts to prevent harmful activity on the app, according to the disclosure made by WhatsApp, for April 2022.

According to the WhatsApp framework, the app bans an account when it is confident that the user is abusive. The company said it bans the account in several cases, including when an account accumulates negative feedback, such as when other users submit reports or block the account. The report also said that the app’s systems evaluate the account and take appropriate action after negative feedback is reported. The instant mobile messaging firm also uses machine learning and other analytical tools to detect highly-motivated abusers and ban them from the platform.