Vodafone India has introduced a new service for its post-paid users. As per the conditions of the offer, any user wanting to re-locate from one state to another can continue to avail of uninterrupted services from the operator.
The customer is required to apply for the service in his current location. Thereafter, Vodafone?s customer relationship management will inform the company?s team in the new location.
So, executives in the new location will contact the customer to allot them a new number, retain their credit limit, change the billing address and collect identity proof documents.
Commenting on the service, Sanjoy Mukerji, chief commercial officer, Vodafone India, said, ?At Vodafone, we are committed to deliver the best-in-class services to reach out to our customers. This has been possible only because we are present in all the 23 telecom circles and we have a state-of-art CRM system. Through this service, we aim to provide our post-paid customers a hassle free relocation experience and uninterrupted services on Vodafone. ?
