Viavi Solutions has announced the availability of Network Integrated Test, Real-Time Analytics and Optimization (NITRO) AIOps on Google Cloud, creating an innovative solution that leverages VIAVI cutting-edge network analytics solutions and Google Cloud’s native service capabilities. The collaboration aims to address critical challenges faced by communication service providers (CSPs) and unlock new opportunities for network intelligence and optimisation. The solution will be demonstrated at TMForum’s DTW23 – Ignite in Copenhagen, September 19-21, 2023.

Digital transformation has set the industry on the journey to realise a new operational model that leverages artificial intelligence, machine learning, and network orchestration and automation. NITRO AIOps empowers CSPs to evolve their legacy network operations centre (NOC) to Dark NOC and delivers end-to-end network visibility across a wide range of network platforms, including those for cloud and internet of things (IoT). 

The critical challenges addressed by NITRO AIOps include:

Network performance optimisation: NITRO AIOps enables CSPs to proactively monitor and optimise network performance. By identifying potential bottlenecks and anomalies, CSPs can take timely actions to ensure seamless network operations and consistent, high-quality service delivery. 

Enhanced customer experience: With granular insights into customer behaviour and usage patterns, the solution allows CSPs to tailor services to individual preferences. This results in personalised offerings, improved customer satisfaction, and increased loyalty. 

Capacity planning and resource management: The solution’s AI-driven analytics aids CSPs in effective capacity planning and resource management. By optimising network resources, CSPs can achieve better resource utilisation and cost efficiency. 

Real-time anomaly detection: AIOps empowers CSPs with real-time issue detection, enabling swift response to network anomalies and potential service disruptions, minimising downtime and enhancing network reliability. 

Predictive maintenance and quality assurance: By predicting potential network issues and faults, the solution helps CSPs adopt a proactive approach to maintenance and quality assurance, ultimately leading to improved service quality and reduced operational costs. 

Commenting on the partnership, Deepak Shahane, vice president and general manager, Service Enablement, VIAVI, said, “VIAVI constantly strives to provide innovative solutions and purposeful industry partnerships that address emerging opportunities in our markets. This partnership enables the transition to cloud-based networks with end-to-end visibility. Working with Google Cloud, we are pleased to offer critical problem-solving solutions for service providers as part of their native cloud services. As this partner demonstration shows, we aim to enable the industry to leverage VIAVI capabilities to improve operations and management that includes fully validated, provisioned, and observable networks in any use case.”

VIAVI NITRO AIOps offers a comprehensive suite of advanced analytics tools tailored for CSPs. With real-time data collection and analysis, the solution provides deep insights into network performance, customer behaviour, and service quality. Utilising advanced algorithms and machine learning, NITRO AIOps empowers CSPs to make data-driven decisions, optimise their networks, and enhance customer experiences. 

Beyond AIOps, the VIAVI portfolio includes a growing line of cloud-hosted and cloud-enabling solutions that are unmatched in breadth and help keep customers’ business moving before, during, and after migration to the cloud. This includes the most comprehensive test suite on the market for lab validation, field deployment and service assurance of open radio access networks (O-RAN), fusion automated testing, private network intelligence, the ONMSi remote fibre test system, and observer network performance monitoring and diagnostics. Many of these solutions are enabled by the NITRO platform and are available directly and through critical partners such as Google Cloud.