The Telecom Regulatory Authority of India (TRAI) has issued an advisory urging citizen to report spam calls/SMS through the TRAI DND App. Highlighting that simply blocking numbers on personal devices does not stop spam at the source. Over the past year, TRAI- acting on citizen complaints facilitated the disconnection and blacklisting of more than 2.1 million mobile numbers and around 0.1 million entities involved in sending spam and fraudulent messages. This demonstrates that collective reporting by users plays a crucial role in curbing telecom misuse nationwide.
This large-scale action was made possible because citizens reported spam through the official TRAI DND App. When a user reports a spam call or SMS on the TRAI DND App, it allows TRAI and telecom service providers to trace, verify, and permanently disconnect the mobile numbers. In contrast, blocking a number on phone only hides it on your personal device- it does not prevent the scammer from contacting others using new numbers.
