The Telecom Regulatory Authority of India (TRAI) is set to roll out its mobile phone caller identity system within the next three weeks. The system will work on know your customer (KYC) details.
The caller ID system is seen as the government alternative to the existing app Truecaller. TRAI’s system will allow the caller’s name to be reflected on the call receiver’s screen. This will be possible because of the caller’s KYC records even if his or her contact is not saved in the receiver’s mobile phone.
Presently, Truecaller has this facility, but the caller details are based on crowdsourced information and has the option to delink one’s own details from the app’s directory. This makes the details not being completely verified.
Further, the TRAI will also look at new regulations keeping in mind the “scenario of multiple screens, same content” while also ensuring protection of state and consumer interests.
