The Telecom Regulatory Authority of India (TRAI) is planning to commence consultation on framing a mechanism for a caller’s know-your-customer (KYC)-based name to flash on phone screens when someone calls. The development comes in the backdrop of TRAI receiving a reference to begin consultation on the same from the Department of Telecommunications (DoT). As per TRAI, the consultation is expected to begin shortly.

The move assumes significance as the mechanism will help identify callers as per their KYC and bring greater accuracy and transparency than some apps that identify callers based on crowdsourcing data. TRAI had already been thinking on similar lines. However, with the specific reference from DoT, work on this is expected to start soon.

Also, once the framework for the KYC-based-new mechanism is worked out, the identity establishment will become more clear and legally tenable. It will also have a ripple effect, leading to a clean-up of data on crowdsourcing apps as there will be KYC linkages.

 

 

 

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