The Telecom Regulatory Authority of India (TRAI) has issued a note offering clarification on the chaos over the recharge cycles or renewal dates of monthly prepaid tariff plans that telcos were recently mandated to offer, including plan vouchers, special tariff vouchers and combo vouchers.
Through the note, the regulator has mandated that every telecom service provider (TSP) shall offer at least one plan voucher, one special tariff voucher and one combo voucher having a validity of thirty days. In addition, every TSP is expected to offer at least one plan voucher, one special tariff voucher and one combo voucher which shall be renewable on the same date of every month.
Further the note also clarifies that if the date of such renewal is not available in a particular month, then it shall be the last date of that month. The regulator has given 60 days for all carriers to comply.
Earlier, in January 2022, TRAI had asked telcos to provide pre-paid mobile recharge plans with 30-day validity.
However, the TSPs had sought an extension in the deadline as period of 60 days for implementing the order might not be adequate due to technical infeasibility.