The Telecom Regulatory Authority of India (TRAI) has issued directives to Vodafone India Limited (Vi) under the Telecom Commercial Communications Customer Preference Regulations, 2018.
The authority has imposed financial penalties amounting Rs 33,31,000, Rs 5,93,000, Rs 8,14,000, and Rs 6,82,000 for the quarters ending March 2023, June 2023, September 2023, and December 2023, respectively.
These penalties were levied due to the company’s failure to effectively manage Unsolicited Commercial Communications (UCC) transmitted through its network, as mandated by the regulations for the specified quarters.