TRAI has released a common charter of telecom services for adopT tion by all service providers. Under the charter, a basic telephone connection should be provided within seven days while a mobile connection should be provided immediately on registration, subject to technical feasibility and compliance with all required formalities by the applicant. It provides citizens the right to a free choice in selecting their service provider, besides being informed by the service provider about the broad range of services, individual plans, tariff rates applicable to each of these plans, their validity, and terms and conditions of payment.
