Tata Consultancy Services has entered into a multi-year agreement with SUPERVALU INC. for a full services engagement. SUPERVALU is one of the largest grocery retailers in North America.
As per the company officials, the engagement with TCS is transformational in nature as it is expected to drive operational efficiencies for the firm through integration of IT, BPO and Infrastructure services. As a part of this engagement, more than 600 SUPERVALU India associates will become part of TCS.
“For SUPERVALU, this move will allow us to improve operations, freeing up funds to invest more aggressively in our customers. It will also allow us to move more quickly toward business solutions,”? said Wayne Shurts, SUPERVALU’s chief information officer. “We have many talented associates in SUPERVALU India, and an added benefit of the deal is that they will continue to play a key role in the future success of the company.”?
“The engagement with SUPERVALU reinforces our leadership as the long-term IT partner best equipped to help global corporations transform their businesses using our full services capabilities and domain knowledge.,”? said N Chandrasekaran, CEO and MD, TCS.
The retail industry unit contributes 12.3 per cent of the firm’s total revenues in 2009-10. The industry unit works with leading retailers globally.
