Tata Communications, in collaboration with Cisco, has launched Webex Calling with cloud public switched telephone network (PSTN) for enterprises doing business in India. Webex Calling by Tata Communications is a first-of-its-kind service in India that will be offered by integrating Cisco’s Webex Calling with the cloud voice services of Tata Communications GlobalRapide platform.
Webex Calling is a modern and complete business phone system that delivers enterprise-grade calling through a globally available cloud platform with over 14 million users around the world. It provides businesses with powerful innovations, flexible deployment options and centralised administration. Integrating Webex Calling with Tata Communications cloud PSTN reach and local regulatory expertise in the Indian market will provide enterprises with an enhanced connectivity and collaboration experience.
Webex Calling will enable enterprises to scale their communication infrastructure while complying with applicable laws in India, without upfront investments in server hardware. Users across the country will have access to additional collaboration workloads in the Webex Suite, including meetings, messaging, and webinars, artificial intelligence (AI)-powered innovations such as audio intelligence, and a complete range of devices and more. This makes Webex Calling by Tata Communications beneficial for businesses of all sizes seeking expansion opportunities in India and positioning them for accelerated growth and success.
Commenting on the launch, Daisy Chittilapilly, president, Cisco India, and South Asian Association for Regional Cooperation (SAARC) said, “Hybrid work has heightened the need for enterprises to deliver seamless, secure, and reliable collaboration experiences. Webex Calling simplifies businesses’ cloud transition through flexible migration choices, top-notch reliability, and AI-driven collaboration tools and devices. We are confident that Webex Calling by Tata Communications will empower businesses to thrive with hybrid work and deliver an unparalleled experience for customers.”
Meanwhile, Arijit Bonnerjee, senior vice president and head, India, Tata Communications, said, “We have been delivering enhanced employee experiences for business worldwide with Cisco. And, today we are thrilled to announce a dedicated capability hosted in India, for national enterprises as well as global multinational companies (MNCs) operating here. This marks a significant milestone in our partnership with Cisco, driving innovation and delivering an intelligent interaction fabric for enterprises in the digital era.”