According to the telecom companies, self- know your customer (KYC) process for issuing new SIM cards and port phone numbers can only be availed by users with online access. However, telcos are hopeful that the rising smartphone penetration and the spread of common service centres (CSCs), will help in extending the facility to a larger … Continue reading Rising smartphone penetration and CSCs would facilitate new digital-KYC to larger subscriber base, says COAI