RingCentral has been granted a PAN-India license by the Department of Telecommunications (DoT), enabling it to operate in all 22 telecom circles across India.
This achievement makes RingCentral the first cloud provider to offer fully compliant Unified Communications as a Service (UCaaS) and Contact Centre as a Service (CCaaS) solutions tailored for the Indian market. These services facilitate seamless communication and collaboration for multinational organisations, connecting their global offices with branches in India through Global RingEX Select.
Additionally, RingCentral’s RingCX provides an easily deployable omnichannel contact centre solution, enhancing customer experiences through personalised interactions. By integrating these platforms, businesses can improve both customer service and internal collaboration, ensuring efficient communication across messaging, video, and voice channels.
