RailTel Corporation of India Limited (RailTel) has secured a landmark order from the government of Assam to implement a cutting-edge hospital management information system (HMIS) across seven medical college hospitals under the Medical Education and Research Department. Valued at Rs 567.1 million (excluding taxes), this project aims to transform healthcare delivery by making it more transparent, effective, efficient, accountable, and patient-friendly.
HMIS is a web-based, multi-module, feature-rich, and highly sophisticated software system designed to provide a unique and improved experience for both hospital administration and patients. The integrated clinical information system will digitise healthcare processes, ensuring seamless hospital operations and enhanced patient care. With HMIS, patients can get their medical records directly on their mobile devices, enabling faster and more convenient healthcare services. Meanwhile, doctors will benefit from instant access to complete medical data and clinical knowledge support, allowing them to deliver accurate and timely treatment. Hospital administrators will be empowered to make informed decisions based on systematic data generated by the system, while multi-hospital features will enable cross-consultation and collaboration among institutions.
The hospitals covered under this project are Assam Medical College Hospital, Dibrugarh, Guwahati Medical College Hospital, Guwahati, Silchar Medical College Hospital, Cachar, Fakhruddin Ali Ahmed Medical College Hospital, Barpeta, Tezpur Medical College Hospital, Tezpur, Lakhimpur Medical College Hospital, Lakhimpur and Diphu Medical College Hospital, Diphu.
The implementation of HMIS will also include seamless integration with medical and diagnostic equipment, ensuring a smooth flow of information across departments and laboratories. By digitising healthcare, the system will not only provide faster and more efficient services to beneficiaries but also reduce administrative burdens and ease pressure on healthcare providers.
The project timeline spans seven years, including 78 weeks for implementation, followed by a six-month software stabilisation period after completion in the last hospital. Post-stabilisation, RailTel will provide three years of operations and maintenance support, along with an additional two years of onsite extended comprehensive operations and maintenance (O&M) support.
