Organizations that rely on IT to support critical business operations have a pressing need for network and application performance management (NAPM). They need to understand how their networks are performing, what applications are being used and when, and what the end user experiences. IT managers need to troubleshoot performance degradations, quickly locate their points of origin, take action to implement corrections, and then validate the effectiveness of those changes. They must do this across a wide variety of network types, application architectures, and IT infrastructure.

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