Jio Haptik Technologies Limited has engaged into a partnership with Microsoft Azure to improve its existing Hindi language chatbots.
Presently, Jio Haptik supports conversation in 130 languages. The company claims to have facilitated over two million conversations on Jio Mobility with 80 per cent reduction in human interventions and 2.5 times increase in localised queries.
According to Jio Haptik, by using the data from Haptik and cognitive models from Microsoft, the team could come up with a highly accurate solution for Hindi, not only written in Devanagari but also Hindi written in Roman script.
