Nilesh Purey
Vice-President, IT and
Communication, Gujarat
International Finance
Tec-City Company

During 2016, enterprises across all industry verticals stepped up their investments in IT and telecom infrastructure in order to enhance operational efficiencies and meet customer demands. Internet of things (IoT) and machine-to-machine (M2M) technologies gained significant traction during the year, while enterprises continued leveraging social media, analytics and cloud (SMAC) technologies to get real-time insights into market trends and convert them into actionable strategies. Going forward, the role of new technologies such as artificial intelligence, fog computing, blockchain, machine learning, robotics and 3D printing is expected to increase considerably. Enterprise customers comment on the key technology trends during 2016, the challenges in adopting new applications, and the technology roadmap for 2017…

What were the key technology trends in the enterprise space during 2016? What was the level of adoption of new technologies like IoT, M2M and the cloud?

The deployment of cloud solutions was the most important IT strategy of all organisations, irrespective of their size before November 2016. Post-demonetisation, “going digital” became the de-facto verdict for IT as an industry as well as for all other organisations. There is now grea­ter pressure to reduce IT expenses. The allocated budgets have been curtailed and there is pressure on IT Departments to postpone projects till the economy becomes normal.

As far as the adoption of new technologies is concerned, there has definitely been a significant uptake of industrial IoT or M2M. Although these technologies were already present, their integration with analytical platforms has now enabled them to be used for core business operations as well.