According to a recent report by Gartner, end-user spending on public cloud services in India will total $4.4 billion in 2021. Further, the report added that as compared to 2020, end user spending on public cloud will grow 31.4 per cent in 2021.
The continued trend of increased remote workers in 2021 will lead to an increase in spending on desktop-as-a-service (DaaS) and infrastructure-as-a-service (IaaS). These segments are forecast to grow 47.7 per cent and 52.2 per cent, respectively. For the first time, spending on software as a service (SaaS), and cloud management and security services will experience double digit growth in India, the report said.
Further, the report added that within SaaS customer experience and relationship management and content services will be the highest growing segments in 2021, forecast to grow 24.9 per cent and 26.1 per cent, respectively. In 2020, spending on e-mail and authoring declined 0.2 per cent; this trend will reverse in 2021. E-mail and authoring is set to grow 25.1 per cent this year. With the increase in remote workers by organisations due to the pandemic, more business is being conducted using email and collaboration tools.
To build business resilience and minimise the impact of continued disruptions, investing in cloud is unavoidable. India has experienced consistent double-digit growth in cloud spending over the last three years, the pandemic only expedited the shift, it said.
