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In an internal communication to the home ministry, the DoT said that Idea?s encryption solution is ?user-unfriendly? as it fails to open any emails with .jpg attachments, coupled with the fact that all intercepted content is loaded with junk data.

According to the note, the operator?s email and web browsing interception mechanism is not user-friendly as the intercepted content is embedded in undesirable junk data, making it difficult to locate the actual useful content in the intercepted email. The system also could not open any emails with .jpg attachments. The company should be asked to provide the tools to open all email attachments, including those in .jpg formats.

The telecom department also wants the home ministry to give companies like Nokia and Cisco the same treatment as BlackBerry by nudging them to demonstrate encryption solutions for their range of enterprise services offered in India.

This development follows as Research In Motion (RIM), the makers of the BlackBerry smartphone, edges closer to the end-January 2011 deadline of sharing the encryption keys and codes of its secure email and BlackBerry Messenger services with India?s security establishments.

In a customer update, aimed at allaying concerns of an impending ban, RIM asserts that it ?continues to be as co-operative as possible with the government in the spirit of supporting legal and national security requirements.?