Exotel has appointed Pranesh Babu as its senior vice president (SVP) for delivery and support. Prior to joining Exotel, he served in the roles of director for services handling technical assistance centre (TAC) support and project delivery at Cisco Systems.
In his new role, Babu would lead the delivery team at Exotel in solutions designing, customer onboarding and revenue realisation strategies for large enterprises. Besides, Babu would also lead support initiatives ensuring Exotel’s customers continue to receive round-the-clock services.
Babu comes with over 30 years of experience in the telecoms sector. He also worked with Sify Technologies for 14 years, where he served as president and chief technology officer (CTO) of network and service engineering.
