Daniel Alex, President and Head, Telecom Business, Sif

In today’s world, companies that fail to use network as a tool to expand, contain costs and respond to competition run the risk of slowing down and becoming laggards. Therefore, transformation of their existing legacy information and communication (ICT) networks, to a more reliable, secure, agile and flexible core technology infrastructure becomes crucial.

To this end, Sify Technologies has been helping companies in digital transformation and ICT overhaul. It provides solutions and services to help streamline, simplify and cut business costs, by assuming many different roles. Sify can act as a consultant and help an organisation in defining its requirements and designing a solution. It is a service provider, offering an array of managed services, cloud solutions, co-location services and application services through a robust network comprising data centres, international points of presence, and undersea cable routes. The company also plays the role of a technology integrator, which can help enterprises implement solutions locally as well as globally, from network services to applications to customer premises equipment.

Sify sets the pace with its knowledge practice and technological expertise to keep its customers ahead. This expertise makes Sify an ideal technology partner for managing different ICT needs of all organisations, across sectors and scale.

A look at how Sify Technologies help­ed an automotive industry major in transforming its complex wide area network (WAN), thereby leading to seamless operations of the dealer network…

Task at hand

The client is an Indian subsidiary of a renowned French multinational automobile manufacturer, which is engaged in the production of a range of cars. The production facility at Chennai produces luxury sports utility vehicles, compact multi-purpose vehicles and premium compact cars. It has a capacity of manufacturing 480,000 units per annum. The company has a huge, geographically dispersed dealership network. It operates through 230 dealer outlets in 16 cities spread across nine states and two union territories.

The company used a WAN network that supported a low-end dealer management system. However, with its product portfolio enhancement in India, a more robust dealer management system called for the supply chain system to be completely digitised. Since sales are highly dependent on various applications, a high performance WAN network to run those business-critical applications was vitally needed. Moreover, a WAN service level agreement was required to support low management overhead.

Sify had a tough task at hand to bring about a major transformation in the company’s extremely complex WAN network and achieve the same without compromising on the security and compliance requirements.

The solution

Sify decided to design the WAN network across several med­iums and technologies. The WAN network is monitored and managed by Sify’s network operations centre. Mean­while, WAN network security and compliance are enforced through a remote security operations centre. Sify also provided the company with secure access to remote users.

Benefits accrued

The client benefited significantly from Sify’s expertise, which led to seamless operations of the dealer network. The strategy and solutions deployed by Sify resulted in low operations overhead and lower total cost of ownership. Further, the company was able to achieve a consistent performance of the dealer management system on site, as well as high uptime with service resiliency. Moreover, the company can now boast of a secure and compliant WAN network, at par with global standards.

“With such rapidly changing scenarios, the communication infrastructure of an enterprise is becoming multi nodal. Service management and security have emerged as key factors in making an enterprise solution a success. Sify has always kept itself ahead of market expectations and has been supporting enterprises in their journey from the ­leg­acy­ model to the next-gen model, ensuring seamless transformation.” Daniel Alex, President and Head, Telecom Business, Sify