Edgecore Networks has partnered with Aprecomm to launch an artificial intelligence (AI)-powered hardware and customer experience (CX)-optimisation bundle for businesses. From March 1, 2025, all Edgecore Networks Wi-Fi 6 access points, tailored for businesses, enterprises, network service providers, and organisations across various industries, will include 12 months’ access to Aprecomm’s virtual wireless expert (VWE) CX optimisation application. This software will provide self-healing and self-optimisation for Wi-Fi networks.

Edgecore Networks Wi-Fi 6 AP customers can activate Aprecomm’s VWE application through Edgecore Networks’s ecCLOUD and obtain one year of complimentary access. The offer applies to existing customers who have purchased EAP101, EAP102, EAP104, EAP111, EAP112, and OAP101 APs and new customers who purchase any of these models before December 31, 2025. The bundle offer is only available to customers outside India.

Aprecomm’s AI-powered VWE application enhances wireless network management by bringing intelligent self-healing and self-optimisation capabilities and includes:

  • Proactive network optimisation- VWE continuously monitors network performance and automatically adjusts settings to ensure optimal connectivity.
  • Real-time diagnostics- The platform provides instant insights into network health, allowing administrators to identify and resolve issues quickly.
  • Actionable user analytics- VWE delivers comprehensive user behaviour analytics, helping businesses understand usage patterns and improve service quality.
  • Reduced downtime- VWE minimises potential disruptions and ensures seamless operations by leveraging predictive analytics.
  • Ease of use- An intuitive interface simplifies complex network management tasks, making it accessible even to non-technical users.

These features empower businesses to maintain high-performing wireless networks with minimal effort, enabling a superior user experience and operational efficiency.

Commenting on the partnership, Pramod Gummaraj, founder and chief executive officer (CEO), Aprecomm, said, “We are excited to build on our partnership with Edgecore Networks and bring this compelling hardware plus software bundle. Businesses and enterprises worldwide are looking to AI to automate processes and generate operational efficiencies; this solution ensures that every customer deploying Edgecore Networks Wi-Fi 6 access points has access to tools that can boost network performance and automate their customer support infrastructure.”

Meanwhile, Teng Tai Hsu, vice president, Edgecore Networks, said, “At Edgecore Networks, we are committed to delivering innovative solutions that provide exceptional value and performance. Through our partnership with Aprecomm, we are empowering managed service providers (MSPs), internet service providers (ISPs), enterprises, and businesses in various sectors to leverage cutting-edge AI-powered tools that simplify network management, enhance user experiences, and optimise operations. This collaboration reflects our dedication to providing intelligent, cost-effective solutions that address the challenges of today’s rapidly evolving connectivity landscape.”