The Department of Telecommunications (DoT) has hauled up Vodafone Idea Limited (Vi) for providing mobile connections to corporate customers without following the mandatory know-your-customer (KYC) rules, and thus, flouting the country’s customer verification rules aimed at combating cyber fraud.
In a letter to the telco, DoT has asked Vi to strictly comply with the rules and disconnect all business mobile SIMs that were activated without the KYC process since December 1, 2023, which was the deadline for implementing the customer verification rules.
In its letter, DoT has also highlighted that Vi’s non-compliance of its August 2023 customer verification instructions was detected during pilots conducted in Mumbai on December 6 and December 12, 2023. DoT has instructed Vi to strictly follow the instructions in true spirit and disconnect all business connections that were activated after December 1, 2023, without following the said instructions.
