Comviva has announced NGAGE, an enhancement to its communications platform-as-a-service (CPaaS) solution for telecom providers. This strategic enhancement elevates NGAGE to a communication network platform-as-a-service (CNPaaS) solution, that shall empower enterprises with advanced 5G network capabilities such as on-demand quality-of-service (QoS), precise device location, and network slicing, alongside robust 4G functionalities.
As per the company, the NGAGE CNPaaS platform is set to revolutionise enterprise network management by offering advanced capabilities that allow businesses to control, configure, and query their networks on demand and at scale. It shall provide application programming interface (APIs) for critical functions such as SIM swap, number verification, quality on demand, and location on demand over both 4G and 5G networks. In addition, by leveraging over 20 CAMARA-compliant network APIs, NGAGE CNPaaS will facilitate universal access to operator networks for developers through the GSMA open gateway initiatives.
Commenting on the announcement, Deshbandhu Bansal, chief operating officer (COO), messaging solutions, Comviva, said, “We are thrilled to introduce network APIs into the NGAGE platform. This strategic first-in-the-industry solution shall enable enterprises and telecom operators to harness the full potential of communication and network solutions with advanced API integration. With NGAGE CNPaaS, we are ushering in a new era of innovation and growth in the communication landscape, driving unprecedented opportunities and advancements.”
Comviva’s NGAGE is a full-stack platform to empower telecom service providers (TSPs) to drive real-time customer interactions for enterprises. The platform supports messaging services and chats powered with conversational artificial intelligence (AI) capabilities across the industry verticals. Furthermore, its cognitive automation and natural language processing (NLP) capabilities empower enterprises to deliver enriched customer experience by automating user interactions in a human-like language. Moreover, it is one of the most scalable platforms in the industry handling over 250 billion messages annually across more than 40 deployments, empowering telecom providers to deliver CPaaS services to more than 7,000 enterprise customer base globally.
