Finland-based software provider Comptel Corporation has stated that it has secured operations support systems (OSS) and business support systems (BSS) contracts from Bharti Airtel and Idea Cellular. Idea Cellular has awarded a multi-year contract worth Rs 760.7 million for software licences for the Comptel Convergent Mediation and Comptel Provisioning and Activation products and support services. Meanwhile, Airtel has awarded a three-year extension contract worth Rs 351.6 million for licence upgrade and service extension for the same solutions and related services.
Comptel has also stated that it is in discussions with Reliance Jio Infocomm Limited for its software solutions. Apart from these operators, Comptel is presently also providing its solutions to Vodafone India and Tata Teleservices in the country. The company is of the view that the recently-concluded spectrum auctions and the ongoing technological shift provide big opportunity for them.
OSS solutions comprise software applications that support a telecom operator’s back-office activities and maintain customer services, while BSS solutions are software applications that support activities involving customer interface such as billing, customer relationship management and call centre automation.
