The government has informed the parliament that the landline and mobile network services being provided by Bharat Sanchar Nigam Limited (BSNL) are working satisfactorily in all licensed service areas (LSAs) and are meeting all quality of service (QoS) norms prescribed by the Telecom Regulatory Authority of India (TRAI).

In a reply to a question in the Rajya Sabha, Devusinh Chauhan, Union Minister of State for Communications, all working wireline exchanges in BSNL have already been converted from time division multiplexing technology (TDM) to the latest internet protocol-based technology, i.e., next-generation network which offers integration of voice and data services for better customer experience and centralised control for better QoS.

Chauhan said that the government has also sanctioned a capex of Rs 224.71 billion for a period of four years up to fiscal year 2025-26 which also includes investment in the telco’s 4G network.