Bharti Airtel has announced that its anti-fraud initiatives have resulted in a decline in cybercrime complaints, and that this has been further endorsed by recent information from the Indian Cyber Crime Coordination Centre (I4C), Ministry of Home Affairs (MHA).
According to the MHA-I4C, there has been a staggering 68.7 per cent decrease in the value of financial losses and a 14.3 per cent drop in overall cybercrime incidents on the Airtel network, thereby validating Airtel’s fraud detection solution. The data analysed by MHA-I4C compares key cybercrime indicators from September 2024, prior to the launch of Airtel’s fraud and spam detection solution with those from June 2025.
Commenting on the initiative, vice chairman (VC) and managing director (MD), Airtel, said, “We are on a mission of eliminating spam and financial frauds for our customers. In the past one year, our artificial intelligence (AI)-powered network solutions have identified over 48.3 billion spam calls and blocked 0.32 million fraudulent links. However, we see this as small steps in a much larger fight. We will continue to innovate and invest heavily in this area until our networks are free of digital spam and scam.”
“The impact shared by the MHA-I4C encourages us tremendously and validates our efforts in this mission. I would like to commend the MHA I4C and Department of Telecommunications (DoT) for their initiatives to curb spam and fraud and we will look forward to collaborating deeply with the authorities to eliminate the threats of cyber-crimes and frauds”, he added.
