With more enterprises adopting multiple clouds for their applications, it’s time to address the challenges that come along with it. Managing multiple cloud instances, dealing with siloed visibility, and facing those pesky performance issues. Add to these the high egress costs resulting from usage of multiple clouds.

Tata Communications IZO™ Multi Cloud Connect, tackles the architectural complexity and gives you scalability and agility to set up instant cloud connections. It is a cloud connectivity platform built on our global fabric which connects cloud to cloud, data center to cloud and user to cloud. It helps simplify architectural complexity, provides scalability and agility and reduces TCO by 25% through reduction in cloud egress costs. It provides a superior application experience with better reliability on the strength of our digital fabric.

IZO™ Multi Cloud Connect can address different customer needs

A DIY Approach: This is for enterprises that prefer a DIY approach to network architecture and configuration. IZO™ Multi Cloud Connect is a platform that can help technology teams create, configure, deploy, and operate multi-cloud connectivity easily. The service assurance team provides proactive monitoring, ticketing, and resolution for connectivity infrastructure, while enterprise’s technology team manage and operate cloud overlay connections through the platform. Enterprises needing specific expertise during design, delivery or management phases, can avail service modules provided to help address Day 0,1,2 challenges.

Managed Services Approach: This is an end-to-end managed solution appropriate for enterprises, whose multi-cloud environment is complex and requires expert advisory and management. IZO™ Multi Cloud Connect combines our platform capabilities with a comprehensive suite of services that include assessment, design, delivery, and management of multi cloud connectivity.

Case Study: Tally

Tally is a renowned provider of accounting software, specifically designed for small and medium businesses (SMBs), widely used in India, parts of Southeast Asia, and the Middle East. For years, Tally has operated as an on-premises, Windows-based application, offering users an intuitive, agile, and simple user interface.

Over the past several years, Tally has introduced cloud-based solutions to offer connected services for its customers. This included leveraging public hyperscalers such as AWS to host key services.

During integration tests, it became evident that the original GSTN connectivity provider’s solution was unable to offer a modern and reliable network to meet the needs of GSTN connectivity feature based usage for customers. Without reliable connectivity, Tally risked disrupting business operations for millions of its customers.

Moreover, some of the protocols used by the original provider were found to be incompatible during integration testing with contemporary virtual network infrastructure, further exacerbating the connectivity challenges and preventing seamless integration. In addition to ensuring high uptime, Tally also needed a solution that could scale with its growing customer base and facilitate a seamless transition from on-premises solutions to the cloud.

IZO™ Multi Cloud Connect offers continuous, secure connectivity

Tally ultimately selected Tata Communications’ IZO™ Multi Cloud Connect, as the solution was found to meet all of its connectivity requirements, providing the perfect combination of performance, scalability, and reliability. The solution offered end-toend network visibility, higher bandwidth capacity, and enhanced security—all essential to support Tally’s digital transformation and the increasing demands of its end users.

With its reliable, always-on connectivity, the IZO™ Multi Cloud Connect solution ensured smooth access to critical endpoints, such as GSTN, minimising network disruptions during high-demand periods, and allowing users to perform tax returns, invoices, and other essential GST related tasks seamlessly. With reliable data routing through MPLS and secure transmission via IPsec encryption, the solution ensured that Tally’s data remained protected. This setup involved encrypted packets within encrypted packets, providing multiple layers of security during transit and helping Tally maintain compliance with critical regulations.

If I am to recommend Tata Communications’ solution to other GSPs or similar organisations, I would highlight their reliability as a key advantage. From the moment we implemented the solution, it worked seamlessly—just as expected. One of the standout features for us is the built-in redundancy in the architecture, which ensures everything operates without issues. Additionally, the ability to easily reach out to the support team and get quick, just-in-time responses has been incredibly valuable. Tata Communications has truly exceeded our expectations in terms of both performance and customer support.

Shibashis Sen, Head of Cloud Operations, Tally

 

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