Vodafone India has partnered with WaterHealth India, a wholly owned subsidiary of United States-based WaterHealth International, to facilitate its cash collection process across 450 locations in Andhra Pradesh, Telangana, Gujarat, Karnataka and Tamil Nadu.
WaterHealth India’s business model entails setting up of community water systems in underserved areas where cash management is a key challenge. So far, the company has been managing cash collection through an in-house team of collection executives who are exposed to significant risks as they carry large amounts of cash while traveling through public transport.
Following the partnership with the operator, Vodafone’s distributor sales executive (DSE) would visit each centre and collect cash. The DSE will then load M-Pesa balance to the operator mobile number from where it can be remitted easily in the form of e-money to the WaterHealth account.
