According to the National Association of Software and Services Companies (NASSCOM), global spending on business process management (BPM) will register an annual growth of 6-7 per cent until 2020.
Currently valued at $130 billion across different sectors, it is expected to touch $233 billion by 2020. The key growth drivers for the same would include changing regulatory conditions in the healthcare segment in the US and in the banking, financial services and insurance segment in Europe.
Meanwhile, on home shores, the Indian BPM sector is expected to be valued at $50 billion by 2020, from $20.8 billion currently. This growth will be fuelled by the industry significantly investing in tools, technology and talent which are required to build appropriate solutions.
