Mahanagar Telephone Nigam Limited (MTNL) has said it has initiated various processes in partnership with Bharat Sanchar Nigam Limited (BSNL), aimed at streamlining their business. This includes telecommunications, enterprise and customer care to reduce costs.
Both firms have experienced heavy financial losses and are the government has directed them to synergise their resources in order to cut costs and provide pan-India services to their subscribers.
According to Kuldeep Singh, CMD, MTNL, “We want to provide a pan India network to all subscribers, especially corporate clients.?
Prior to this, the Board for Reconstruction of Public Sector Enterprises (BRPSE) had recommended that BSNL should merge with its counterpart MTNL.
Singh added, “We want to provide single window services such as one billing and one redressal mechanism to subscribers. The companies will also look at common brands for some services. However, no timeframe has been set.
