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Goa telecom and cable consumers register complaint regarding the lack of nodal officers

June 11, 2019
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Telecom and cable service consumers in Panaji, Goa, have registered a complaint with the Telecom Regulatory Authority of India (TRAI) regarding the lack of nodal officers in each district.

During a consumer outreach programme, consumers said that their issues have remained unanswered despite assurances from TRAI and service providers.

According to Goa Civic & Consumer Action Network (GOACAN), the deputy collectors who have been appointed as nodal officers are unaware of their responsibilities.


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