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IIT Delhi and CUTS International develop an app for users to compare QoS metrics

April 11, 2019
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Consumer Unity & Trust Society (CUTS) International and IIT Delhi have collaboratively designed a new application that seeks to improve consumer awareness about the quality of service (QoS) provided by different telecom operators in India.

Termed as ‘My Quality App’, it uses performance data reported by the service operators to the Telecom Regulatory Authority of India (TRAI) and provides the data to the consumers in a simple format. The app helps consumers to better understand the QoS being offered by their service provider along with various other performance parameters that affect their mobile internet quality of experience (QoE).

Using this application, consumers can compare the performance of various operators in their area and choose the best amongst them.

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