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Digital service and application failures plaguing the Indian businesses, says report

June 20, 2018

According to a new report by digital networking solutions provider Riverbed Technology, nearly two-thirds of businesses face critical digital services and applications failures every month.

The global survey includes responses from 1,000 business decision makers at companies with $500 million or more in revenue across nine countries including India.

While over 90 per cent of Indian business decision makers agree that providing a successful digital experience is critical to the company's bottom line, factors like budget constraints, legacy networks and lack of visibility hold them back from advancing digital strategies and delivering the performance and customer experience required in today's digital world.

Failure of critical digital services can lead to adverse consequences such as delayed product launches, loss of sales and revenue and loss of employee productivity.

According to the report, over 90 per cent of Indian business decision makers believe that a modern IT architecture capable of delivering greater agility is important for improving digital performance.

While 95 per cent of India's business decision makers consider Cloud technologies as important for their companies' ongoing digital strategy, about 40 per cent of business leaders would like their companies to invest in other emerging technologies such as Machine Learning, Internet of Things and data analytics, the report said.

 

 
 

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