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Telecom minister to discuss QoS situation with top telecom executives on January 10

January 09, 2018

The Telecom Minister, ManojSinha will be meeting top executives of telecom service providers on January 10, 2018 to review the situation of call drops and network infrastructure. The meeting will focus primarily on quality of service issues.

The call drop rate has dropped to 8 per cent in India and there has been a significant improvement in customer satisfaction post the minister’s last meeting with telecom executives in September 2017.

The Department of Telecommunications (DoT) has instated a system to regularly monitor service quality. In addition, the Telecom Regulatory Authority of India (TRAI) in October 2017 amended quality of service guidelines and increased the penalty for any violation from Rs 50,000 toRs 500,000for service providers.

 
 

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