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Mobile Subscribers Yearwise comparision

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Subhagata Mukherjee


February 03, 2014
Adopting CEM help convert OTT threat to data revenue opportunities for mobile operators

Today, smart phone users demand the high standards of excellence and efficiency from their telecom operators. The rise in expectations of an enhanced user experience with multiple mobile devices has increased the elasticity of demand among mobile customers. This means that many are prepared to switch operators if they don’t get what they want. As a result, operators around the world risk losing nearly 40 percent of their customers over the next year (source: NSN Customer Acquisition & Retention study 2013). Replacing...



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